Affirm Questions and Answers
Already returned itsm.
I need to know how long it takes to have an item returned removed from Affirm. Wayfair has already credited back to Affirm but I just had to make a payment to Affirm for that item.
How do I handle a return.
I placed order with Diamond nexxus a pair stud earrings for my wife an when they showed up today I checked them but there alternative Diamonds I need to have real true Diamonds , need to know if I send back to diamonds nexxus or what , I would like to return them an I will go somewhere else to purchase them through Affirm
Return.
I will be returning the green chair I purchased I don’t want anymore money deducted out of my account for this item. If you need a copy of the shipping lane please advise
I’m trying to get a dispute closed but nobody will do it for some reason.
I opened a dispute and now I can’t get them to cancel or close it for me so I can do away with that loan and have it removed from my account i have tried at least 10 times and asked to fix it but they don’t care about their customers and I will not get anymore loans from this ungrateful company nor will I say anything good about them to anyone else
I tried for months to get my refund credited back to my account. My case was closed by Affirm help center without any explaination what action had Affirm been taken even I had forward proof from Vendor they already credited my return back in February!!! Affirm kept saying it's over 60 days and they do not see the credit. The transaction was between Affirm and the vendor, so if the vendor had forward confirmation refund already being credited; isn't it up to Affirm to take action to clear my loan instead of they keep sending me reminder that I still have payments to make for the loan along with overdue alerts! My case has been closed many times without resolution and my frustration is beyond words that I can put with my experiences with Affirm help center through hours of calls and chats. Never again and will tell all to stay away doing business with them.
I’m trying to get into my account and update it and you have the phone email address how to Change it
Same! Different phone number, and new person who has my old number updated theirs with email so now we cannot get into my husband’s!
Booking a Flight.
How do I buy 2 tickets and pay with Affirm? The total amount is $1,088.90. How much will I pay monthly?
Whatever you do don't use gotogate to book the ticket, if anything happens affirm won't side with you & will hound you to pay something you didn't even use
Where is merchandise?Good Evening, I placed an order for Gucci back on June 20, 2021 the first payment was deducted from account and I never received the product nor has any future payments been deducted. Can someone please assist me with this matter.
Why is my first payment is due before I even get my product? My payment is due on the 26 of September and I'm not going to receive it u til October 7th 2021. Plus I tried to track it down and it's saying the tracking number is wrong. 177501****62 it's coming from Japan I ordered is back in August. I refuse to pay for something I don't have. That's not right....
I want to make a purchase thru TopRace , they accept affirm I only have $300 with you and the item is $549 how can I purchase.
I need to order an product but need help
- fill your cart;
- select Affirm at checkout;
- enter a few pieces of information for a real-time decision;
- select the payment schedule that works for you;
- confirm your loan;
- download the Affirm app or sign in at affirm.com.
How do I change the amount of the loan?I asked for one amount but when it cashed out I was given a greater amount. I need to change the amount to include the additional fees.
How come I have to wait a few days for my product with Ebay.
I use you guys for the first time on eBay and it says my order is pending and they will take a few days to process I've never had this problem before it doesn't take Ebay a few days it's either same day or next day never had this issue
To get more information about the Affirm services, please contact their customer care team via the support form at helpcenter.affirm.com/s/contact-us.