Contact Affirm Customer Service
Affirm Phone Numbers and Emails
Toll-Free Number:
-
(855) 423-3729
Affirm Emails:
Contact Information
Affirm Website:
Affirm Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
30 Isabella St,
Pittsburgh, Pennsylvania 15212, US
1140 Broadway,
New York, NY, US
Summary of Affirm Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Affirm?
Payments and Charges Question:
- “2 charges on my account”
- “To see why yall haven't received my payment for this month”
- “Later payment due to illness”
Account Question:
- “Account”
- “My account”
- “See if can get a statement of all accounts”
Request for Information Question:
- “Need to talk to a representative”
- “How to use in store”
- “Question on the payment plan terms”
Refund Question:
- “Refund issue”
- “Refund for cancellation”
- “Refund”
Product/ Service Question:
- “Trying to get a loan”
- “Buying scooter”
- “I tried to book a room through booking.com and it didn't go through but the money was taken out of my affirm account”
Activation/ Cancellation Question:
- “Flight cancellations”
- “Cancelorder”
- “Need to cancel order and reorder for pickup instead of delivery”
Return/ Replace Question:
- “Returned item”
- “I need to change a flight arrange”
- “Return/purchase”
Cards Question:
- “Can’t use virtual card for what I need”
- “Card errors”
- “One time card”
Shipping and Delivery Question:
- “Have not received my orders from Amazon”
- “Have not received product”
- “Product not received”
Employment Question:
- “Payoff verification for loan”
- “Pay off a loan”
- “To pay off account”
Staff Question:
- “Need customer service”
- “Talk to customer service”
- “Services”
Website/ Application Question:
- “App not working”
- “Denied application”
- “App issues”
Other Question:
- “Qustions about use”
- “To rent moped”
- “My name is not correct”
About
Affirm is ranked 168 out of 2854 in Financial Services category
Affirm, Inc.
MAX LEVCHIN
2012
Online
USA, Canada, Australia
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