Contact Affirm Customer Service
Affirm Phone Numbers and Emails
Toll-Free Number:
-
(855) 423-3729
Affirm Emails:
General Info
Legal
Privacy Inquiries
Media
Press Inquiries
Contact Information
Affirm Website:
Affirm Help Center:
Corporate Office Address:
Affirm, Inc.
650 California St
San Francisco,
California
94108
United States
Other Info (opening hours):
Other Locations:
30 Isabella St,
Pittsburgh, Pennsylvania 15212, US
1140 Broadway,
New York, NY, US
How Good is Affirm's Customer Service?
Summary of Affirm Customer Service Calls
200K
TOTAL
CALLS
CALLS
05:22
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Affirm?
Payments and Charges Question:
- “Payment”
- “Payment of loan”
- “Being charged for something I returned a while ago”
Account Question:
- “Account won't work”
- “Account”
- “Can't log in”
Request for Information Question:
- “Question about using an Affirm card at A Marriott Resort.”
- “Need help account”
- “Have questions about my card”
Refund Question:
- “Refund status”
- “Check refunded”
- “To verify refund”
Product/ Service Question:
- “Loan approval”
- “Loan information”
- “Loan”
Activation/ Cancellation Question:
- “Activation”
- “Cancelled order is still scheduled for repayment”
- “Activate my debit card”
Return/ Replace Question:
- “Return item”
- “Return”
- “Help about return”
Cards Question:
- “About card issued”
- “Card information”
- “Wrong credit card”
Shipping and Delivery Question:
- “Wrong item”
- “Have not received credit card”
- “I never received my package so I'm not going to pay for something that I don't have”
Employment Question:
- “Payoff”
- “Pay off debt”
- “Pay off a debt”
Staff Question:
- “Tried to use your service”
- “Customer service phone”
- “Need customer service”
Website/ Application Question:
- “Application”
- “App problem”
- “Poor website issues”
Other Question:
- “An item was sent back”
- “Fraud”
- “I want some airline tickets through Affirm”
Compare Affirm To
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Affirm